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Consumer Complaints Analyst

Company: VirtualVocations
Location: Vista
Posted on: May 7, 2025

Job Description:

A company is looking for an Operational Exam & Business Support Analyst - Consumer Complaints.
Key Responsibilities

Lead and coordinate cross-functional activities for regulatory and internal exams related to the Complaint Management Program
Act as the subject matter expert for consumer complaints and manage the collection and delivery of examination-related materials
Drive the regulatory examination process and communicate findings and status updates to senior leadership

Required Qualifications

1 year of experience at the company or 3+ years in complaints programs within the financial services industry
Expertise in regulatory compliant complaint handling processes and banking regulations
Proficiency in Excel/Tableau for data analysis and presentation
Demonstrated ability to manage projects and develop strategies with limited information
Strong organizational skills and experience in a high-growth, dynamic environment

Keywords: VirtualVocations, La Puente , Consumer Complaints Analyst, Professions , Vista, California

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